Important News from And-Tro Water
CANCELLATION
BOIL WATER ADVISORY
And-Tro Water Authority Water Customer
PWSID No. IN5262003
Re: Boil Water Advisory Cancellation
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A Boil Water Advisory was issued on November 12, 2025.
Since then, on November 12, 2025 the problem has been corrected. Bacteriological samples have been collected from representative site(s) of the affected area and tested. The test results were satisfactory and it is no longer necessary to boil the water.
Thank you for your patience and for water conservation measures you followed. If you have any questions, please contact And-Tro Water
Authority Office at (812) 836-2020 and ask for (Jackie Hilgartner or Jeff Richardson).
Date: November 15, 2025
cc: Drinking Water Branch, IDEM
Customer Service Line Material Survey
The Environmental Protection Agency (EPA) issued the National Primary Drinking Water Regulations: Lead and Copper Rule Revisions (LCRR), which required that all community public water systems develop a service line inventory. To create a customer service line inventory, we need you to identify what material your service line is. The customer service line is the water line that runs from the meter pit into the house.
And-Tro Water Authority is asking every customer to identify the material used for their service line and to respond to the survey. You can click the link below to fill out the survey online.
2024 Consumer Confidence Report (CCR):
Each year we make available the Drinking Water Quality Report, which is a short report that tells where your water comes from and what is in it. The Water Quality Report is now available in the 2024 CCR reports, linked below.
Notification of Approved Rates & Charges
Attached is the Approved Increase on Rates and Charges.
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Holiday Hours
And-Tro Office will be closed November 11, 28, and 29 in observation of Veteran's Day and Thanksgiving. Payments can still be made via Payment Service Network or dropped in our night drop outside the office. Messages left during this time will be checked the next working business day.
Welcome to And-Tro Water Authority
And-Tro Water Authority has been providing high-quality drinking water to communities in Perry County since September 1965. We service customers in Derby, Leopold, Branchville, St. Croix and the outskirts of Tell City. Today, And-Tro Water Authority provides water to over 1,700 service locations, including homes, businesses and schools, in Perry County.
Where to find us:
And-Tro Water Authority
14100 Old State Road 37
P.O. Box 603
Tell City, IN 47586
Phone: 812-836-2020
Fax: 812-836-2022
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OFFICE HOURS
M-F 7:30 am - 4:00 pm CST
Tel: 812-836-2020
© 2020 And-Tro Water Authority